I like the way SailPoint can be used to manage all aspects of a SaaS product. It is able to track usage and usage patterns. It is able to monitor and report on usage. It is able to create and manage new SaaS products. There are some things I dislike. I dislike the fact that SailPoint can seem to be slow to load. It is not always able to load the data. I dislike the fact that some of the reports are not the best. I dislike the fact that the reports are not customizable. I dislike the fact that SailPoint is not able to track SaaS products that are not hosted on SailPoint. I dislike the fact that SailPoint is not able to track SaaS products that are hosted on other platforms. I dislike the fact that SailPoint is not able.