Just took it out of the box and found the zip was sewn into the mount as shown in the picture. This rendered one of the side doors unusable. I would just cut it out, but then the cats would go to town for the gap. I could just sew it myself, but at the price, why shouldn't that be right right away? I didn't even look for other flaws. Now I have to face the problem of the return. Maybe a replacement would be better. One star for a defective item. Rating changed to 3 stars. The replacement came quickly. Everything seems to be in order, the operational check with the cats is complete. They are much easier to fit into this carrier than a regular rigid cat carrier. The product should actually get 4 stars. I was upset about the problem with returning the first one.
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