I didn’t expect any customer orientation from at all, they don’t want to correct their mistakes, they just change food, they can’t bring what they ordered and pick up the wrong one, they can’t offer bonuses, a discount or anything else to maintain loyalty. The return period is up to 10 days, plus still waiting for a refund. In the event of a delay in the order, Sbermegamarket apologized and accrued bonuses for the next order, this is customer focus, and here with such a set-up there is no solution to the issue, no loyalty. Terrible office
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