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Belarus, Minsk
1 Level
735 Review
41 Karma

Review on Cosygal by Brian Lee

Revainrating 3 out of 5

The Sad and Unfortunate History of Cosygal

My time spent shopping at Cosygal, an online retailer catering specifically to women's apparel, footwear, and jewelry, has given me a story worth telling, and I intend to share it with you. My tale does not end well, unfortunately, because the interaction I had with the company was one of the most disheartening experiences of my life. When I first placed my order, I had a hunch that things were not going to turn out the way I had hoped they would. The shipment time took significantly longer than what was indicated, and when my order was finally delivered, the things were not nearly as satisfying as I had anticipated they would be. The shoes were uncomfortable and came apart after only a few uses, and the clothing was flimsy and of poor quality. The necklace had a tarnished appearance and did not resemble the photographs on the internet at all. To make a bad situation even worse, when I tried to voice my issues to the organization, the customer care that they provided was poor. They were condescending and useless, and they refused to issue a refund for the things that I had received that were of a low quality. I was left with the impression that I had been taken advantage of and frustrated. My overall experience with Cosygal was one that was less than satisfying. Avoid doing business with this company because of the bad quality of their products, erroneous sizing information, long shipping delays, and poor customer service. Do not make the same mistake as I did and throw away both your time and money by purchasing Cosygal. It is my recommendation that you look elsewhere for your need in terms of online shopping because there are many other online sites that provide customers with products of higher quality and better service.

Pros
  • Website has a simple layout and is easy to use.
Cons
  • When problems develop, customer assistance is unresponsive and unhelpful.