I love how simple everything was when we first started using them! They are very helpful in getting us up & running quickly (which for me personally has been key!) There aren't many things that i dislike about this platform; however there isn’t anything either which makes my job any easier as well!! The only thing they could do better would be adding an option of choosing between multiple types/brands within one category rather than having each individual type listed separately - but other then that no complaints here :) Just get yourself set up once through training videos or reading guides from help section before hand otherwise its quite confusing especially if like myself dont have experience doing online booking systems etc :).
Our website /app became extremely busy during our busiest time period leading into Christmas where people were looking after pets whilst away over holiday periods too meaning lots cancellations had occurred already prior even going live via site itself due to high demand levels.