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RunLoyal Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Petcare

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Description of RunLoyal

RunLoyal is all-in-one software to run and grow your entire pet business. RunLoyal helps you run your modern pet boarding, daycare, and grooming business by giving you your own custom-branded app so your customers can schedule your services right at their fingertips. We also provide you with easy and flexible scheduling, appointment, immunization reminders, marketing campaigns to grow your business, and so much more. Whether your pet business provides grooming, boarding, daycare, retail, and more, RunLoyal covers it all.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

So incredibly easy, organized & efficient

The ease of use for booking appointments! It's like having an employee in each location that knows what time everyone needs picked up or dropped off. Customer service has been great as well when we have questions about our account. Nothing really but I do wish there was some way to see how many people are using my account. That would be helpful if not only myself were able to access this information. There are no other cons. This product is extremely user friendly and makes keeping track of…

Pros
  • Easy
  • Conveniently located at every job site so it never gets lost.
  • Fast response times from customer support
Cons
  • None

Revainrating 4 out of 5

Simple, easy and reliable solution with amazing customer services

I love how simple everything was when we first started using them! They are very helpful in getting us up & running quickly (which for me personally has been key!) There aren't many things that i dislike about this platform; however there isn’t anything either which makes my job any easier as well!! The only thing they could do better would be adding an option of choosing between multiple types/brands within one category rather than having each individual type listed separately - but other then

Pros
  • I love that it’s easy to use for both staff and clients alike (where we have a mobile app also)
Cons
  • It’s not as fast as other platforms i have used before to load

Revainrating 4 out of 5

Excellent Tool to Help Businesses with Employees and Clients

I love that this has everything we need in one place! It's very user friendly for both our clients as well employees (which makes them feel like they are part of something bigger). The only thing would be if there was an easier way/more features within each section other than just what comes out when searching through those sections separately could help us see how many people use certain things or which ones get used most often etc... Overall great product!! Our client base loves using RL…

Pros
  • Easy to navigate easy access
  • Great customer service staff is always quick with responses.
  • Very intuitive interface, it can easily find whatever you may want quickly without needing much experience at all :)
Cons
  • Would prefer more ways inside individual modules instead having separate searches

Revainrating 5 out of 5

Excellent customer support, knowledge pool

The best thing about this program as far I'm concerned would be that they have some of the most knowledgeable people in my industry working for them! They are always willing to help me when ever i need assistance or advice from someone who knows what they're doing. It's been hard finding somebody out there like that these days. If anybody has any questions regarding running an animal care facility please do not hesitate contacting us for quick answers and suggestions. This service really helped

Pros
  • And also because it covers so much different things related into caring your animals well at home (not just dogs but all kinds)
Cons
  • Good but not great

Revainrating 5 out of 5

Great Experience Working with Vital Connect

I love that they are constantly adding new features for our clients! It makes everything easier from booking appointments through payment processing as well as tracking payments made after we have left them in charge of billing. They offer great customer service when needed which has been very helpful during my time working there. The only thing i dislike about this program would be if someone could see how many people use it or logins/passwords etc because sometimes its hard to keep track…

Pros
  • Great app with easy access
  • User friendly interface (especially mobile)
  • In depth user options available.
  • Very simple yet effective software
  • Ease at keeping records without having multiple windows open
Cons
  • Nothing