Conclusion: An AWESOME printer that forgets Wi-Fi every time it sleeps and has a terrible user interface on the printer. I think we all wish we could forget our work life every night as we fall asleep and not remember it the next day, but I would never have believed that a printer could do that. When connected, it prints perfectly, quickly and as simply as possible. Exactly once a day though. The initial installation was a problem on Windows 10 (64-bit), but it worked. Epson's software is a kind of reminiscence of the "big, plain box" of the 1990s, which admirably hides everything except the supposedly "best" installation path. If something goes wrong, be ready to fight. However, I was hooked when I started typing on it. It's very, very fast compared to printers I've recently bought and everything came out crisp and bright. On day 2 I thought I typed something wrong when the printer couldn't be found, so I started over. Worked great. On the third day, I realized I was going through the same steps all over again. A week of fiddling shows that the printer retains its network settings **until it goes to sleep**. Worse, he doesn't "want" to find the latest others. We have our own main WiFi, a guest account and "native" from a pathetic ISP router. When connected to the main device, next time it wakes up, it only finds the guest; If the guest was last, it only finds the ISP router etc. Note that all my smart homes and our various tablets and computers have no issues, only Epson. However, plugging into a USB connection works fine. A minor rearrangement of the desktop makes the lack of Wi-Fi (relatively) not an issue. If you're running Windows 10 and really can't connect the USB to your computer's host, you might want to reconsider this purchase. Another thought: if you don't have a stylus from an old tablet or touchscreen, get one. The LED screen will beep to enter a password (or whatever) and the tolerance for most buttons is measured in millimeters. I would be shocked if Epson did a UX review as the term "UX review" is now widely used by teenagers. In short, the 3820 is a phenomenal printer, crippled by bad firmware and a bad screen. - Choice of design.
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