I love that it's easy for people who are not tech savvy at first glance (like myself) can figure out how everything works with just one or two tutorials! It makes running my business so much easier than having an IT department in place which was something we struggled with before using this platform!! There isn't anything i dislike about eva yet but if there were then maybe they should add more options/features? Make sure you have someone available when needed as support could be slow sometimes especially during peak hours of day time US EST times. We use Evas website mainly because its mobile friendly however our customers also like getting their emails through email campaigns sent from us via evo mailer app instead since some prefer text messaging over phone calls etc..