I love how easy it was to use, especially when you have multiple locations! It's amazing that one person can manage all of your stores with ease! The customer service has been great since we started using them too!! There really isn't anything i hate about this product at this time. We are able to stay organized in our branches without having to go back and forth from computer to store! This helps us out so much because there aren't many people who know exactly what they need at each location anymore! If somebody needs something specific than if someone else doesn’t then their not needed here either! That way everything gets done faster as well. ! So far no problems whatsoever! Our sales numbers increase every month which makes me very happy! Everything just runs smoother now instead of doing everything ourselves or going through an accountant etcetc.