The ability of this software for our organization was very helpful because it allowed me as well my team members access in real time when we needed help with any alumnus or alumnae information at anytime! I also like how you can see all your contacts so if one person needs assistance they will be able find them easily instead having multiple emails sent back n forth trying to get something resolved quickly without losing patience by both parties involved!! It would have been nice however maybe adding more options regarding the database could expand what this program offers? A great way to keep track not only but organize everything about each student from where ever he/she went college too.