I like how easy it is for my customers to use, they love that their jobs become more efficient with this tool. It has made our job easier by making sure we are always up to date on where to find parts in our inventory so we can keep everything well stocked at all times! Not much but when there is some issue I do have access to help immediately. Maybe add an option of video tutorials or something similar? Would be nice if there was a way for me to send out custom instructions directly from minecare instead of having to go through another program first. Our company really benefits from being able to stay updated about what needs replacing and also what products are needed most often. This allows us to better stock items versus going without them because someone forgot to order them.