After months of searching for the right printer to save ink I found this one and it was worth it. I ordered this early in the morning, they brought it in the evening and started setting it up. The initial USB setup was easy. I'm having trouble setting up Bluetooth. I tried calling support but they wouldn't let me connect. After asking their YouTube videos for help and finding none, I emailed customer support. A few minutes later Sammy answered and called me right away. She got me through and everything worked out for us. She helped me download her app so I could print from my phone and it was very easy and quick. After we passed the printing tests, she offered to send me additional free labels! Let me tell you one thing, I bought this over others for two main reasons: I needed Bluetooth (we all know how a small business nuisance cables can be). above) and I wanted to choose a label size, specifically 4x3 for my smaller boxes. It advertised the dimensions and included 4x3, great! Except when going through the setup you can check the drop down for the right size. Unfortunately 4x3 was not an option. I was frustrated but it's not a deal breaker. I can still use other shortcuts because I can return the ones I've already ordered. Overall great prints, lots of size options and I even randomly tested the image printing and it worked! Fast customer service is also a big plus! We encourage you to try it. Update: you can create your own label size, a bit of a trial and error but definitely doable!
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