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1 Level
775 Review
30 Karma

Review on HotelScienz by Cody Hunt

Revainrating 4 out of 5

Great Room Management and Analytics Software

I like that it's easy to use, intuitive design of reports, ability to track guest data from a variety of sources (mobile devices/apps).

img 1 attached to HotelScienz review by Cody Hunt

The software can be complicated at first but once you get familiar with all aspects of the system it becomes super user friendly. One thing we didn't realize was how integrated our POS system is with this - sometimes when guests check into/out they don't have an accurate picture as far as their actual stay dates go. This has caused us some problems with billing some rooms that were not occupied during part of time frames in which there are no charges because those room weren't actually used by guests until later dates than what had been billed to them.

Pros
  • Great for guests and staff
Cons
  • It would be helpful to have the system be able to export