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Review on Razer Death Adder Essential RZ01-0254: The Ultimate Gaming Mouse by Virot Reangtong ᠌

Revainrating 2 out of 5

I definitely do not advise buying, the product disappointed.

The downsides are more about Razer services than this mouse. I have never used Razer products before, however, choosing a new mouse, I decided to try this model. However, problems began from the first day of purchase. To adjust the sensitivity, it was necessary to register on the Razer. Com website, then download the Razer Synapse 2.0 program. I have Windows 7 Home Premium. After downloading Synapse, I tried to log in, but the application gave me system error #3803. I contacted Razer. Com support. I talked with them for 10 days and for all the time they asked me a lot of questions, up to a request to send a check, indicate the country and city. I answered them, but in the next letters I was asked the same questions and new ones were added. As a result, advice from technical support was limited to reinstalling the application, replacing the operating system with Windows 10, and checking hidden drivers in the manager. I was especially surprised by the advice to enter the application in the settings and download the latest ates, although I clearly indicated that the application does not open. I was also blocked on the official website of Razer. Com for a week, where I only had time to register and download Razer Synapse 2.0. The bath says that the system noticed some kind of online attack. At this point, I took the mouse and returned it to the store. For my money I received an uninterested in the help of those. support, site ban for online attacks unknown to me, Razer Synapse 2.0 not working with inability to adjust mouse sensitivity.

Pros
  • Design, lighting, ergonomics.
Cons
  • Razer services and terrible tech support.

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