I originally received this laptop on July 3rd. After 2 days of use there was a problem with the registration. I sent it back and although I didn't get any word that they received my laptop or are even working on it, they contacted me when it was fixed and shipped it straight away and I received it within 2 days. I've had the laptop (again) for about a week now and it's fantastic! It's very fast; Games run exceptionally well on it; good big screen fun backlit keys; the camera works great; the sound is MUCH better than my old laptop - I'm very happy with this laptop. I saw another review about overheating on this model. Mine got pretty hot when the fans kicked in and ran at high speed, but mine didn't crash or have any issues due to the heat. At least for now. I recommend this laptop and the company. The technician who worked on my laptop was very respectful and friendly. He said they didn't want to send messages without knowing what the problem was. I understand.
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