The most important thing that I like about this software, it's easy to use for all my employees in any part of world with low cost compared other similar softwares which are very expensive. It has many features such as email management system (email marketing), collaboration tools etc., but when you want your employee can't see their work because they don’t have access at home so there will be some problems if we need our staff working from different countries or time zones; also sometimes people who not familiar enough using cloud scale might find difficult how things works even though its user friendly interface provided by them! Maybe more training could help solve these problem? Email Management System - Easy way to send emails directly into mailbox without having another mail server/service provider-Easy manage inboxes list.-Ability to create multiple folders inside Inbox folder according customer needs.-Create new group easily through drag drop feature-.