SysAid Review
4
·
Excellent
Rating
5.0
IT Management, IT Service Management Tools
Description of SysAid
SysAid is an award-winning service management solution that transforms agent productivity, enhances the end-user experience, and drives value across your organization. With built-in asset management, and advanced automation & orchestration, SysAid helps to resolve the core challenges faced by organizations today. Available in 42 languages, SysAid serves over 10,000 customers across 140 countries.
Pros
- What makes this system great is that everything works in unison even though each individual application may require slightly differing steps to accomplish an end goal, yet here its seamless integration allows smoothness across platforms making them work perfectly alongside others thus leading towards better outcomes..and also helps keep costs down by reducing redundancy while increasing standardization throughout departments / functions alike where ever
Cons
- It is hard to say
Pros
- No issues whatsoever !!!! Can't say more here :) It runs just perfectly smooth every single day without fail unlike many others.
Cons
- None
Pros
- Great customer service
- Easy to follow instructions, videos included in software installation guides.
- Ability add notes directly onto desktop screen instead writing down steps taken during troubleshooting session
- Very helpful program is compatible across multiple platforms including Windows 7 & 8 MacOS X iOS Android Linux OSX Solaris IBM AIX FreeBSD OpenVMS SmartPhone devicesApple iPhone Samsung HTC Google Nexus LG Blackberry Nokia Apple iPad
Cons
- Not the best