Header banner
Revain logoHome Page
itential logo

Itential Review

5

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
IT Management, Network Automation

View on AmazonView on ЯM

Description of Itential

Itential provides powerful network automation software to companies worldwide, from Fortune 500 telecommunications and financial services companies to enterprises of all sizes. Itential helps customers achieve new competitive advantages and accelerate digital transformation initiatives through simplifying and accelerating network automation. The Itential Automation Platform is a low-code, multi-domain network automation solution that enables network teams to seamlessly connect to any IT system and network technology for end-to-end network automation across physical, virtual, and cloud networks.

Reviews

Global ratings 5
  • 5
    5
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent tool and great customer care

I use itental product in my current job as an engineer within our IT department at work for about 6 months now (mainly). The interface is much more easy then other similar products out there which we used before with another provider who went bankrupt years ago :/. Also their support team really rocks! We have several projects going right know that are using this service - nothing bad so far but they do need some polishing up if you ask me since sometimes can't figure things how would be best…

Pros
  • Great UI, good functionality overall
  • Can handle many concurrent user requests very easely without any lagging issues to speak off.
  • Support response times were super fast from what i've seen already :)
Cons
  • There are nuances

Revainrating 5 out of 5

A wonderful solution provided from easy accessibility

My experience with itentials is that they are very committed in having their users always satisfied by what ever we need or want them for our projects at hand! They have great support staffs who will go out there way as long you stay happy about working together and doing things right when using this product - nothing so far has made me unhappy but maybe I am not looking hard enough yet!? There still seems room left open even if some other products may be more feature-rich than others (I mean…

Pros
  • Having all tools available under 1 single platform, easy accessible help sections & manual's online 24 hours per day 7 days week via phone calls live chat customer service representatives plus much easier ways accessing e mail from your PC desktop instead trying multiple devices such phones tablets laptops computers running different operating systems
Cons
  • Secret

Revainrating 5 out of 5

Great experience thus far and looking forward

I like that we have some great benefits for our users. We can see how many minutes are being used per user within each plan or device they use (Smartphone/Tablet). This allows us not only to monitor usage but also gives an overall picture so it is easy when communicating with clients about their plans as well as having them sign up to what would suit best for there needs at this time. There isn’t really anything in particular which i dislike however if you want something specific let me know…

Pros
  • Ability To collect all necessary information from various sources without any manual intervention required; Allows business owners &amp managers total visibility into every aspect related directly back towards revenue generation goals sales pipeline management including CRM integration via SalesforceIQ
  • Customer support system built upon Microsoft Dynamics 365 platform
Cons
  • Not bad

Revainrating 5 out of 5

Excellent Network Management Solution

Itential is a fantastic product with an amazing customer support team. The product is easy to use and makes it very simple to get to the core functionality of a network. It has a good amount of features to help a user get through their day. It can be a little costly for small companies, but as a small business owner, I know that it is not cheap to purchase a product that may or may not work as intended. Try a free demo first. You won't be disappointed. Itential is a great way to help a company

Pros
  • Easy interface; Very intuitive software! Can navigate from one screen tabbed into another without confusion at all times.
  • The program does exactly what we need most efficiently
  • It gives me results when i just want them
  • There are no crashes during our regular testing hours (no downtimes) which means everything runs smoothly so far
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Easy way keep track and monitor services

I like that it allows me to easily manage my entire infrastructure. Also gives great insight into the health of our devices so we can focus more attention towards those with issues. Not much at this time as far as anything specific but overall its been good for us. The support team has also helped resolve issue faster than other providers have in the past! Would definitely look closer if you are looking specifically for features like failover or high availability (HA). We use HAproxy primarily…

Pros
  • Ease Of Use
  • Highly configurable dashboard interface
  • Extensive reporting capabilities, both visual reports generated from dashboards & command line output.
  • Wide range oif integration options available including AWS CloudWatch alarm triggers
Cons
  • I will keep silent