Watchity does a great job of helping to create the best possible experience for our users and clients. Their video team is also always willing to go the extra mile when needed and has a great understanding of what makes our programs unique. In addition, the platform is easy to use and navigate, and their support is great. I have not found anything that I do not like about this product. There is nothing in particular that I dislike at this time. I have only been using Watchity for about a year now, but have been very happy with the service so far. I can only speak to my experience with Watchity, but would say that the team is very responsive, and has done a good job of understanding what makes our programs unique. We have used Watchity in the past, but at that time, there were some issues with the platform, and I will say that they have improved significantly since then.