The best thing about this tool is that it helps you keep track of all your data in one place. You can also customize the reports as per your need. It's easy to use and has everything under one roof. There is nothing much to dislike about this tool. I have not come across any issues with this tool. If you are looking for a single platform where you can manage and maintain all your event tracking data then this is the right tool for you. We are managing our event tracking data and reporting through this tool.