I bought a Samsung Galaxy S7 phone in August 2022. After 2 months of use, fast charging stopped working and the phone was no longer detected in the computer, it takes about 6 hours to charge. I turned to an authorized center, where I was denied a guarantee due to scratches on the case (mechanical damage). That is, simply because of a scratch on the case, you will be denied a guarantee. I contacted Samsung support with a demand to clarify the situation - support is inadequate, does not answer the questions posed. Promuryzhili week and gave exactly the same answer. Disregard for consumers. Now, I went to take the phone in for repair for money. The authorized service said that it is necessary to replace the port, and it comes with the display unit. That is, it is necessary to change the display, and this is 21,000. Total: I bought a Samsung flagship for 50,000, After 2 months, his port broke and I was offered to pay for repairs about 50% of the cost of the phone. Nafik such flagships! Very disappointed in Samsung! I will never buy from them again and do not recommend!
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