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United States of America, Springfield
1 Level
733 Review
51 Karma

Review on Shintenchi by Kyle Whitehead

Revainrating 2 out of 5

The Shintenchi Online Shopping Experience Does Not Live Up to Expectations

After reading that Shintenchi is an online business that fully appreciates the value of outdoor living, I was really pleased to do some shopping there. My experience, on the other hand, was nothing like what I had thought it would be. To begin, the website was extremely challenging to browse and was not at all user-friendly in any way. It took me a very long time to find what I was looking for, and even after I did, there was a very restricted variety. I, too, was dissatisfied with the overall quality of the things that were sent to me. They gave off an impression of being inexpensive and flimsy, and the sum that I paid for them was certainly not justified by their appearance. When compared to the pricing offered by other online retailers selling comparable goods, I noticed that Shintenchi's were significantly more expensive. To add insult to injury, not only did it take an interminable amount of time for my products to arrive, but once they did, they were in a deplorable state. I was forced to deal with the trouble of returning them and interacting with customer support, both of which were frustrating experiences in their own right. In general, my experience with Shintenchi was quite negative, and I will not be patronizing this online retailer again in the future. If you want to satisfy your requirements for outdoor life, you should go shopping somewhere else to save time and money.

Pros
  • a website that is easy to use and browse.
Cons
  • Return procedures could be challenging.