The ability of being able to do your accounting from anywhere, anytime without having an office presence or employees makes this program great! There are times when you can't find something but it's not always that way because there really isn’t anything wrong with IntelliBiz as far back-end support goes (we have had minor issues here & then resolved). It has given us peace knowing we don't need anyone else for our finance department which cuts down costs significantly since my team does all financial reporting internally now - no more outsourcing fees either!!