Love the concept and price of this shoe rack. The reason for the one star rating is that where the poles connect to the bracket, the poles themselves are too small and the junction on the bracket is too large. Therefore, the bars fall out easily. There should be end caps on each end of the bar so the fit is tight and stays assembled. I'll have to get creative to find a way to hold the device together. I tried wrapping paper towels around the ends of the pole to fill in the space. Not good. I'll try rubber bands on the ends of the rods to make sure they're snug. I don't know, maybe I can find end caps small enough to fit. i want it to work But I'm very upset because I was so excited to clean up my closet. Mr. Fabricant, can you send me something?
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