I like that it is easy to use, has great customer support, and allows for multiple carriers to be used at one time without any issues. The software itself can also take some getting used to if you are not familiar with how it works. It takes sometimes longer than other programs to get things done. But once they do work, its all good! There's nothing bad about this program! If your looking into something simple that will allow you to see what shipments were made by carrier as well as when those deliveries took place then check out Argus. They have created an excellent tool that helps us keep track of our shipping needs within the business.