I like that you can store all types of files in one place so they are easy to find when needed but not too many options for customization which is what makes this program great! There isn't much room left after adding my favorite features such as custom fields or templates it gets crowded quickly!! It's very user friendly once set up correctly however if there was more space available then perhaps some things would be easier (such as creating new folders). Definitely give it try before deciding against using because other programs may have better reviews than mine. We use ivy docs mainly for storing scanned copies from legal contracts we receive through email attachments etc., also used by clients who send us their own paperwork via e mail attachment.