I like how easy it was for me as an administrator of this software to set up my email address list into their system. When I first started using the application we were able to send out emails with no problems at all. However since then they have made some changes but nothing major. The only thing I dislike about them is that when there are updates to the program they do not always post those updates here in order to let people know what has changed or will change. This makes it hard to keep track of if there is something new that needs to be added or removed from the database. Sending bulk emails to our client base which helps us keep contact with everyone and stay ahead of any issues.