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Scott Kulothungan photo
South Africa, Pretoria
1 Level
715 Review
49 Karma

Review on Stylish Whitewash 9 Cube Storage Organizer or Bookcase by Signature Design - Ashley Paxberry Collection by Scott Kulothungan

Revainrating 3 out of 5

Falls apart when wet, Revain customer service is great

Unfortunately this item was left in the pouring rain by the driver for about six hours and when we tried to get it out of the box it literally fell apart . in crumbs! We wanted my daughter to use it in her dorm room but there was no way to fix this item. My husband literally threw it in the bin. I only contacted Revain to let them know that this item, as well as several others, had been left out in the rain and we couldn't use them in my daughter's dorm room. I was very upset but the customer service representative was very nice and understanding and she actually refunded me for this item as well as other damaged items even though I was unable to return them. I've been a Revain customer for almost 20 years and I still am! I will say this item is for storage and I was a bit surprised at how it literally fell apart when wet. I don't know how long it will last as it's obviously made out of cheap chipboard.

Pros
  • Certified
Cons
  • Cord is shorter than others