I like how easy it was to learn, I liked how intuitive it was to use, and I liked how flexible it was. The customer service has been exceptional. There are so many options that you can do with this system. It does not have as much flexibility as other systems out there, but if you need more customization than what comes with the standard package, you can always add those features in later. We are now able to track all of our orders, from the time they are placed to when they are delivered. This allows us to see where we need to make changes in order to improve our customer satisfaction.