I like the ability to have multiple conversations with the same person. It is easy to use and the results are amazing. I have not had any issues with Dashly. I will definitely be using Dashly again. I am using Dashly to provide excellent customer service to my customers. I am able to respond to all of their questions immediately. It is easy for me to see how much time we spend on the phone. We spend a lot of time on the phone with our customers. I like knowing how much time we spend on the phone. Dashly helps me keep track of that information.