I like how easy it was to use, even when you are new to using this software. It's very user friendly! The only thing I don't like about this program is that there isn't an option to make appointments without having to be connected to Outlook. This helps me keep my calendar organized so that I can see what days have upcoming events and also set reminders for myself if needed. You will not regret purchasing this product because it makes life easier by keeping everything in one place rather than trying to find things scattered all over different places (email, phone).