I traded this unit for the same one. The design of the filter keeps this number low. In any case, as I said in another review, I bought a similar machine from Roses department store. This new device still has problems with the filter. Also, I noticed that the filter cartridges don't absorb water well and blow out a lot of dry air. I decided to try the filter block I bought from Roses and it works. I had side by side photos for further explanation but had trouble uploading. I am attaching information on how to change the filter. You can buy it from Revain for 12.99. This is the Cainda replacement filter for the Personal Space Cooler (Ultra Cooler). This is not about the Pure Chill cooler, but about ignorance. I tell you, it works. The design of this unit is excellent. There are no leaks and the mist is initial and disappears when the unit is started and running with this filter. The filter fits well, nothing is dangling. Please note that my sole intention is to promote two products which, although sold differently, are excellent when combined and provide better service. You will not be disappointed. You can always use another one as a backup, but it's not as effective. The Roses device offers 6-7 hours of operation, comfortable cooling at any setting and minimal noise, if any. Once all the water has evaporated, it turns off. This works 7-10 and then falls back to fan/humidifier work. Both do. One is loaded at the front, the other at the back. Both have LED lighting that changes and a max cool mode when filters are placed in the freezer. I hope this helps you. I recommend this product. Just change the filter to the product featured in this review and you will not be disappointed. The packaging is not perfect but I would buy again. Many Thanks.
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