I couldn't get it out of the box in time to return it or I would have. The two end panels were packed together with tape around them and at some point after assembling and packing they got wet and were probably repackaged but still when taken apart part of the word broke off and you can see the water stains outside. endplate. As for the polls, they should just be screwed straight in, it's a little tricky because some polls are bigger than a hole in the panel, which can be dangerous for a child who was very small and left unattended. I don't usually even write these comments, but for security reasons I think I had to because it had to come back. For what I paid for it I think I should have got my money's worth. but as I said when I opened it it was too late to return it. Lesson learned! This isn't the first time so I think I'll start opening packages as soon as I get them and not take things for granted. For the most part, Revain's packaging exceeds usual standards.
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