To fix it, after several calls to the sound engineers, computer people and the seller we found out that because it is defective we have to bring it in for repair. The problem is that we have to use it and taking it to repair is not an option and we don't even know if it can be repaired. So if you want to use a headset, don't use this computer.
Renewed Lenovo Legion 5 Gaming Laptop: 15.6" 144Hz, AMD Ryzen 7-4800H, 16GB RAM, 512GB SSD, RTX 2060 6GB, Phantom Black
95 Review
Lenovo IdeaPad Gaming 3: 15.6 Inch AMD Ryzen Gaming Laptop with RTX 3060 6GB GDDR6
118 Review
HP 15 Ef1300Wm 3 3250 Silver Windows
100 Review
Apple MacBook 13 Inch 2 3GHz 256GB
92 Review
27" Apple iMac All-in-One (Retina 5K, Mid 2020) MXWT2RU/A, 5120x2880, Intel Core i5 3.1GHz, 8GB RAM, 256GB SSD, AMD Radeon Pro 5300, MacOS, Silver
13 Review
Notebook DELL G7 17 7790 (1920x1080, Intel Core i5 2.4 GHz, RAM 8 GB, SSD 256 GB, HDD 1000 GB, GeForce GTX 1660 Ti, Win10 Home)
26 Review
Refurbished 2019 Apple iMac with Retina 4K/3.6 GHz Intel Core i3 π₯οΈ Quad-Core (21.5-Inch, 8GB RAM, 1TB) - Silver: Ultimate Deal on a Powerful Renewed Desktop!
13 Review
π₯οΈ Dell Optiplex 990 Tower Business Desktop Computer: Intel Quad Core i5, 8GB RAM, 500GB HDD, Windows 10 Pro (Renewed)
12 Review