I like that it has everything we need for our testing needs in one place; from system requirements to project management. The user interface could be better! It's not intuitive at all. Even after several hours of training I still don't understand how to use it properly. If there was more information available about what each button does or where things are located this would help immensely. We've been able to create test plans for every environment within our organization quickly and easily without having to go through multiple steps.