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Shaun Stapp photo
France, Paris
1 Level
722 Review
42 Karma

Review on Ominilight by Shaun Stapp

Revainrating 1 out of 5

The Unprofessional Website Design and Customer Service of Ominilight

As Ominilight's product manager, I was extremely dissatisfied with the company's online store. The organization of the website was unclear, which made it challenging for me to locate the items I required. The search bar was also ineffectual, and it frequently returned results that were unrelated to the query. In addition, there was a lack of customer support. When I phoned to ask about a problem with a product, the representative was uninterested and unable to provide any assistance. In addition, the products I ordered were of a poor quality when they arrived. The lights and shades were made of cheap, flimsy material, and the ceiling fan was both noisy and unsteady in its operation. In general, Ominilight's online store is not one that I would recommend to anyone looking to purchase high-quality lighting or tools for house improvement. The poor website design, ineffective customer service, and below-average product quality combine to create an experience that is not satisfying as a whole.

Pros
  • Website that is easy to use.
Cons
  • Low-Quality Goods