Review on Kichler Gentry XL Ceiling Fan, Distressed Black Finish, with 1-Light by Travis Smith
Kichler refuses to honor warranty claims after part broke
A cheap plastic part broke and I contacted them about a warranty claim. They ignored my request and told me that I have to pay for my spare part myself. Check them out on the BBB, others report the same terrible customer service. Let the buyer be alert!
- fingers crossed
- fragile
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