I purchased this product in September 2017. The first problem appeared within a year. A creak was heard with every movement of the handle. I tried to fix this by applying silicone gel to the contact between the ball and the rubber washers. It worked for a while. I then contacted Dura Faucet and reported the problem and they immediately sent me new washers and a ball which are covered by their warranty. As I was installing the parts, I noticed corrosion in the base of the faucet, something I saw and forgot about six months ago. However, this is only for one year warranty. Don't be fooled by the "Limited Lifetime Warranty" statement at the top of the installation guide. Read the fine print below.
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