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1 Level
763 Review
47 Karma

Review on Ferry Plus by Alex Mitra

Revainrating 5 out of 5

Excellent customer service and immediate access

The best thing about this system for me was being able to make changes in real-time without having someone else's approval or waiting days until I could get it approved by another person! It can be very confusing at first but once your familiar with how everything works - its great!! You have complete control over what happens when something goes wrong like an incorrect price etc..

img 1 attached to Ferry Plus review by Alex Mitra

Also they are always willing/able to work around any issues we may encounter during our trip which makes things easier as well. Not much really since there isn't anything i dislike so far other than maybe some of their support staff not knowing exactly who should handle certain tasks (i think all departments need more training). We use them mainly because most ferries require advance booking before arriving into port unless you know somebody working within one of these companies.

Pros
  • Able travel anywhere no matter time constraints , destination requirements such airports hours restrictions
Cons
  • Some little things