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Sweden, Stockholm
1 Level
726 Review
52 Karma

Review on MUTUACTOR by Brian Cox

Revainrating 1 out of 5

Online Shopping at MUTUACTOR: A Disappointing Experience

Unfortunately, I cannot recommend MUTUACTOR, an online retailer specializing in industrial and scientific supplies, due to a recent negative encounter. Unfortunately, my experience with them as a whole was not satisfying after purchasing a pair of industrial magnets and material handling equipment. To begin, it was extremely difficult to navigate the website. Finding the precise items I required was a challenge because of the search bar's poor usability and irrelevant results. The website's slowness and frequent unresponsiveness were also annoying and wasted time. I was given a delivery window after I had successfully placed my purchase. Unfortunately, I required the products for a project immediately, and they didn't arrive until more than a week after they were supposed to. When I eventually got my hands on the goods, I discovered that they were of poor quality. The material handling equipment was too flimsy, and the industrial magnets weren't as powerful as I had anticipated. I hated the feeling of having squandered money on mediocre goods. Overall, I was very dissatisfied with my time spent using MUTUACTOR. I was dissatisfied with the website's usability, the delay in shipping my order, and the overall low quality of the goods I purchased.

Pros
  • Large variety of products for the scientific and commercial sectors.
Cons
  • Website performance can be sluggish at times.