Easy to navigate system which is flexible in nature. It has been very helpful in managing our daily activities of various departments like sales, accounting, customer service etc from one platform thus reducing manual efforts. This product provides an all inclusive view of every department's activities. Nothing much that I dislike about this tool but would suggest focusing more towards customisation feature since it takes time to get used to its functionalities. We use this software as the main point of contact between different teams within our organisation.