The customer support is amazing! I've never had any issues with them in all my years of using their software. It's very easy to set up your program, and it allows you to track not only points but also miles as well. We're able to see how many cards we have left for people to use by month, quarter or year. You can even send out an e-mail when someone uses one too few times within a certain amount of time. There are so many programs now that offer this service. However, I still believe that loyaltycardsoftware.com has some of the best features available. Great way to reward employees who do something good each day.