I've never had a problem ordering memory directly from Crucial - I'm actually behind it. However, the important reminder I received from Revane never worked. We tried several pairs but couldn't successfully download any of them. Not sure why the memory was bad - maybe because of the cheap and inappropriate packaging it arrived in - but it was. I ended up paying extra and going straight to Crucial to fix the problem. However, the exchange and return process was easy and I applaud Revain for that.
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