I want to make a separate comment about the delivery that Amazon provides and their ability to find a solution to the problem. The merchandise was ordered on March 7 with the anticipated delivery date of March 12th. As a direct consequence of this, the delivery time was pushed back from 9 to 18 to 13.03 without any prior consent. The family had activities planned for today, but those will have to be rescheduled because we are now awaiting the delivery of a new phone. In the evening of March 12, they attempted to get in touch with help and discover what had transpired. The queue has become too long. There was no response given in the chat; nevertheless, the following day, Amazon sent an email containing a discount code for $200 as well as an on-duty sentence with their sincere apologies. We are currently awaiting the arrival of the courier. 18.00-19.00 no answer, no pleasantries. When they called the courier, he showed up out of nowhere in a little over a quarter of an hour. It was getting closer to 21.00 already. So, the perceptions of the goods are tainted by the service and a complete refusal to work things out with the customer. A discount of 200 will not be able to help recover the day off that was wasted on nothing. Several times, we had the impression that it would be simpler to place our order on Ozone.
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