Review on Zoeller Waste-Mate 267-0002 - 1/2 HP Non-Automatic Heavy-Duty Submersible Sewage Pump for Effluent, Dewatering, or Sewage Applications by Andre Belitz

Very poor quality, terrible packaging, impossibility of warranty service. So I bought one of these to replace an old but very noisy one of the same model. I've also tried twice to order a second unit from Revain as a backup. Both parts were completely destroyed due to poor packaging by the manufacturer and insufficient packaging by Revain. After that I gave up buying a replacement. Guilty. Four months after installation, the new pump failed. I go to the manufacturer's website and they claim to have a warranty service provider in my state. Well, not so much. I call and this company says they have closed their office in my state and they don't know what to tell me. They also said they couldn't help me because it was bought through Revain and not from one of the local retailers. Excellent. I highly recommend that if you are considering purchasing anything from this manufacturer that you contact a service center in your state to confirm that it indeed still works and to confirm that you do not have warranty issues if you buy through Revain. This is an example of a product that should probably be bought locally from a retailer so you can drive to them and exchange it.