Review on π₯οΈ SHW Memory Preset Electric Height Adjustable Standing Desk, 48 x 24 Inches, Maple - Ergonomic Workstation for Improved Productivity and Comfort by Caleb Olsen
Excellent customer service : The control unit broke - they replaced it even after 2 yrs of purchase
The control unit broke after 8 months and I had no luck with other sellers in getting customer service to rectify issues and so I did not contact the seller. But after 2 yrs I came across buyer feedback on the excellent customer service. I was hesitant in reaching out but anyways dropped a mail. They immediately responded with additional queries on the specific model. I shared pictures on my unit. They suggested a hard reset but that didnt work. Within the next 2 days I got the replacement parts - no questions asked and the height adjustment on the desk is working again. I would any day recommend them (even if the parts can be of better quality) because they more than make up for any deficiency with their excellent customer service
- Ideal for those with limited mobility and physical disabilities
- The desk's height adjustment mechanism may not be able to accommodate custom modifications
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