The ease at which I can access to information about my clients' families through their profiles is one thing we like best! It's also easy for me as an employee or parent/caregiver to send out emails easily using this system too - not having so many different email addresses cluttering up our accounts!! Also it doesn't seem very user friendly if you are trying to make changes after they've already been made within your profile (for example changing phone numbers). We have had some problems logging into the website from outside North America but all those issues should be resolved by now since most people use computers rather than mobile devices when accessing websites these days anyway. My day-to-day work flows smoothly thanks to being able to quickly find client details online via alpha cares; i no longer need to take time away during office hours just because someone needs assistance finding something specific regarding their family members while working remotely / offline. The software is very user friendly for both parents AND employees! It makes it easy to keep track & organize all aspects from scheduling through payroll as well!! I do not have any dislikes about this product at ALL. This program really took some stress off my shoulders by making everything so simple when organizing our daycare center/school system which was previously quite time consuming due to paper work being done manually (and often times incorrectly).