The most useful part of this software is the ability to view the status of the room in real-time, which helps me manage my hotel very efficiently. I am able to control my staff working effectively from anywhere at any time. I dislike that it takes sometime before you can use the software. It's not user friendly. As a result, I have had to spend more time than necessary training my employees. We also haven't been able to incorporate other applications into the system as we would like. I was looking for a way to streamline my processes and make them more efficient. This has helped me do just that.