I love that it allows me to be in multiple conversations at one time, which makes my work flow much more efficient! It's also very easy for anyone who isn't technically savvy or computer literate (like myself) because of how simple everything can seem when you're looking through each feature/option individually - there are no hidden surprises like with other programs out there where they have tons upontonsof features but don't know what half those things do until after months of trying them without realizing its not something we need right now etcetc...
This has been such great help during our recent transition from paper files & folders into electronic ones as well as keeping up-to date w all social media platforms so people actually see us instead of just knowing about us online via google searches only.