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Sweden, Stockholm
1 Level
731 Review
51 Karma

Review on Youtang by Greg Muiznieks

Revainrating 3 out of 5

The Disappointing Shopping Experience at Youtang, an Online Store Review

Recently, I made a disappointing purchase from Youtang, an online retailer specializing in goods for the house and kitchen. The store had a wide selection of goods, but I was ultimately dissatisfied with my buying experience there. To begin with, I struggled to locate the items I needed on the site. It was difficult to look through their offerings because of the unhelpful search feature and the disorganized nature of the different categories. Also, the checking procedure was slow and complicated. Due to input errors, my purchase had to be canceled multiple times before it went through. Unfortunately, this caused my orders to be delayed in shipping. Even though Youtang provides free shipping on purchases over a certain threshold, I experienced a longer-than-anticipated delivery time. It was inconvenient that my orders took so much longer to appear than promised. Last but not least, when my orders eventually arrived, I discovered that they were of poor quality. The cookware I bought was cheap and did not work well, and the house accents I bought did not look as good in person as they did online. In sum, I was extremely dissatisfied with my Youtang buying trip. The website's layout was confusing, the purchasing procedure was time-consuming, and the goods were of poor quality. If you're in the market for premium grade housewares, I wouldn't bother shopping at Youtang.

Pros
  • Free delivery on orders that exceed a certain dollar number.
Cons
  • There may be a drop in quality for some goods.